Cisco Voice Engineer

Company : Teksystems (allegis Group Singapore )

Job Type : Contract

Singapore

Job Description - Cisco Voice Engineer

Design, deploy and support Cisco CUCM, Microsoft Teams Phone/Direct Routing and Cisco Webex solutions.
Configure SBC connectivity, SIP routing, PSTN integration and voice routing policies.
Integrate voice platforms with IPC Unigy, Avaya PBX, NICE Recording and video solutions.

We are looking for a Voice Engineer with experience in Cisco Unified Communications Manager (CUCM), Microsoft Teams Phone and Cisco Webex cloud-connected calling solutions. The role supports regional voice architecture, engineering and project delivery.

Key Responsibilities

Design, deploy and support Cisco CUCM, Microsoft Teams Phone/Direct Routing and Cisco Webex solutions.
Configure SBC connectivity, SIP routing, PSTN integration and voice routing policies.
Integrate voice platforms with IPC Unigy, Avaya PBX, NICE Recording and video solutions.
Troubleshoot complex voice and telephony issues.
Provide technical guidance on voice architecture, design and implementation.
Work with internal teams, project managers and external vendors to deliver voice projects.
Ensure solutions meet business, technical and compliance requirements.

Requirements

5-7 years of IT experience, ideally within financial services.
Strong Cisco voice/UC experience, particularly CUCM.
Working knowledge of Microsoft Teams Phone and Direct Routing.
Working knowledge of Cisco Webex cloud-connected solutions.
Experience with SIP, SBCs, PSTN integration and enterprise telephony.
Knowledge of IPC Unigy, Avaya and NICE Recording would be advantageous.
Experience with trading floor and telecommunications environments is preferred.
Strong communication, stakeholder management and troubleshooting skills.
IT degree, relevant certifications or equivalent experience preferred.

We regret to inform that only shortlisted candidates will be notified.

EA Registration No: R25150511 , LIM JING KAI, RUSSELL Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

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About the Company

Teksystems (allegis Group Singapore )

Manage reference data requirements for APAC Global Markets with accuracy and efficiency. Drive automation initiatives and process improvements across operations. Collaborate with stakeholders to design and implement new processes and resolve escalations We are seeking a Reference Data Management Spe...

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Cisco Voice Engineer

Job Description - Cisco Voice Engineer

About the Company

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