Client Service Manager (12 Months Contract)

Your new company

You will be joining a leading global financial services firm with a strong international presence. The organization is known for its high-performance culture, strong governance, and commitment to delivering quality client solutions. This is a great opportunity to gain exposure within a reputable and fast-paced banking environment.

Your new role
You will be part of the Client Servicing and Operations team, supporting clients and internal stakeholders across the full transaction lifecycle.

Key Responsibilities:

• Liaise with internal business units to ensure client documentation complies with policies and procedures.
• Handle client queries and ensure timely follow-up and resolution.
• Process client orders and support client relationship handling.
• Perform trade booking and settlement activities.
• Investigate and resolve settlement and funding issues.
• Follow up on margin calls and manage collateral-related matters.
• Maintain accurate transactional documentation (e.g. suitability and eligibility checks).
• Ensure adherence to internal policies and compliance requirements.
• Support administrative tasks such as expense claims, travel arrangements, and documentation handling.

What you'll need to succeed

• Diploma Holders/University graduates with a minimum of 2 to 3 years of relevant financial services experience, preferably in relation to frontline client service.
• Strong knowledge in Private Banking investment products. Eg, FX, Equities, Fixed Income, derivatives.
• Proficiency in English and Mandarin (spoken and written) to effectively communicate with a diverse client base and liaise with regional stakeholders.
• Possesses CACS Paper 1 & 2.

What you'll get in return

• Exposure within a globally recognized financial institution.
• Hands-on experience across client servicing and operations functions.
• Opportunities to build technical knowledge in financial products and trade lifecycle.
• Collaborative and dynamic working environment.
• Valuable experience to support career progression in the financial services industry.

What you need to do now
If you're interested in this role, click Apply Now" to submit an up-to-date copy of your CV.
If this role isn't quite right for you, but you know someone who would be a good fit, feel free to refer them.

This job posting is being managed on behalf of Cindy Chan.
Registration Number: R22108490, Company Registration ID number: 200609504D, EA License Number: 07C3924