Executive - Collections (12 Months)

The Company

Our client is a leading FSI company and we are seeking a detail-oriented and driven Executive to join their Collections team within the Finance Operations division.


The Role

• Manage and understand various collection methods including PayNow QR, Credit Card, Virtual Account, Electronic, GIRO, CPF, Direct Credits, and Cheques.
• Review and process adjustment requests accurately and in a timely manner.
• Liaise with internal teams, departments, and policyholders to reconcile and ascertain breakdown of collections received.
• Support manual processing of Cheques, Direct Credits, and GIRO forms.
• Handle escalated enquiries from policyholders, servicing teams, and internal departments.
• Provide guidance, support, and knowledge sharing to team members.
• Review existing work processes and identify opportunities for system enhancements.
• Initiate and participate in process improvement, digitalisation, and automation projects.
• Support and contribute to departmental and corporate initiatives and events.
• Collaborate with Business Owners and stakeholders to execute and support operational business objectives.

Your Profile

• Minimum Diploma in Accounting, Finance, or a related discipline.
• Minimum 2 years of relevant experience in collections or finance operations.
• Prior exposure to digitalisation, transformation, or automation projects is highly advantageous.
• Familiarity with insurance payment methods and collections processes is a plus.
• Self-driven, meticulous, and highly organized.
• A collaborative team player with strong communication and interpersonal skills.

Apply Today

Please send your resume, in WORD format only and quote reference number GO13439981, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

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