Executive, Operations-Customer Services (01-Year Contract)

Company : Liberty Insurance

Job Description - Executive, Operations-Customer Services (01-Year Contract)

Job Summary
This role will handle calls and emails for in-scope inquiries for all lines of general insurance business.

Job Description

Handle all in scope inquiries for all lines of general insurance business
Assist agents and customers with renewals, quotations, endorsements
Reply to email inquiries for motor insurance and other general insurance policies
Support customer service hotline
Meeting Service levels and KPIs defined by the Company
Escalation of cases when required
Attend to walk-in Agents/Customers on motor policies
Administrative work related to payment reconciliation
Any other tasks assigned

Role Requirements

Diploma and above
Writes well and speaks fluently in English, Mandarin to support customers
1-2 years work experience in insurance industry, in particular motor insurance
Prefer to be BCP, PGI certified
Familiar with MS Office
Flair in customer service
Team player, willingness to learn, positive mindset

Original job Executive, Operations-Customer Services (01-Year Contract) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Share Job

Get your Resume Reviewed for Free

Similar Executive, Operations-Customer Services Jobs in Singapore

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Executive, Operations-Customer Services (01-Year Contract)

Job Description - Executive, Operations-Customer Services (01-Year Contract)

Similar Executive, Operations-Customer Services Jobs in Singapore

Mobile Apps