Manage IT fixed assets and accessories (purchase and disposal, maintenance, record keeping, etc.)
Handle IT-related reporting, requests and queries
Handle staff access to the Branch's systems
1st level help desk support (for desktops, laptops, printers, corporate handphones, internet, etc.)
Attend to problems regarding SIRE (IBM AS400 core banking system), SWIFT, etc., open incident tickets to Head Office Helpdesk and follow up.
Coordinate with suppliers and service providers
What you'll need to succeed
5+ years of relevant experience in system administration and support, preferably in banking industry, sound knowledge of Singapore IT compliance & regulatory requirements, Drafting policies & Procedures as per the requirement, documentation.
Diploma or above in Computer Science, Information Technology or related disciplines
Basic knowledge and understanding of network infrastructure such as Switches, Routers, Firewall etc.
What you'll get in return
Challenging yet fulfilling career with an equal opportunity employer.
Various opportunities to learn and upgrade your skill sets
Competitive remuneration package and benefits
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email [email protected] for a confidential discussion. Referrals are welcome. Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D
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