*NEW* 1 Year Contract Loyalty and Rewards Program Manager

Job Responsibilities:

• Become the subject matter expert for the Rewards Platform and other loyalty solutions for the AP region

• Design VRP solutions for new client opportunities by deeply understanding client needs and be able to articulate the solutions at the commercial and technical levels

• Collaborate with Hub and Market teams to solution for client implementations in the AP region

• Collaborate with Partner teams and technology teams on solution development, platform improvements and issue resolution

• Build a repeatable and scalable delivery approach to customer engagement solutions, encompassing the understanding of clients' innovation agendas and unique needs for loyalty solutions

• Manage, deliver, and track projects through each phase of the project life cycle through to successful completion, with oversight.

• Generate reports for clients by working with partner team to generate insights on client/VRP performance

• Support team compliance with quality, security, operational resilience, and other non-functional requirements

• Oversee the contract process with clients and vendors, manage administration of Statements of Work and Purchase Requisitions, and coordinate with Finance and Billing on required documentation and processes

• Other ad hoc duties as assigned

Job Requirements:

• Minimum 5 years of professional experience in payments, banking or payment processing, having performed product management, pre-sales and solutioning roles

• Loyalty knowledge and relevant experience in Loyalty and Benefits space is critical.

• Demonstrated expertise in planning, executing, and overseeing the implementation of product solutions/projects from conception to launch

• Solid experience with project management tools and methodologies.

• Strong data analysis skills and numerical proficiency

• Strong technical acumen, with the ability to understand and communicate technical concepts and issues clearly

Interested applicants please send your resume in MS Words format and attention it to Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117