Operations Specialist, Ad Operations

Your new role

As an Operations Manager, you execute complete tasks within a program to design, launch, standardize, and optimize operational processes of vendor or internal teams. You have a foundational understanding of process optimization that you utilize to execute complete tasks within the scope of a larger process efficiency program (e.g. process re-engineering/implementation, automation/outsourcing solutions, vendor or location consolidation, deprecating service lines).

What you'll need to succeed

- Work with stakeholders to help them understand policies and processes and assist other stakeholders on escalations/exceptions, with some guidance.
- Ideate and scale solutions that improve operational efficiency, customer experience, and/or success metrics (e.g., cost savings, capacity planning, time savings) at a pod, market, regional, or global level, with some guidance.
- Contribute to creation of or maintenance of SOPs, process maps, workflow documentation, help resources, and relevant training and certification programs.
- Contribute to execution of projects to generate impact and solve scaled operations problems.
- Support management of strategic relationships with key stakeholders to deliver or manage operations and processes with some guidance.
- Contribute to tracking and analysis for trends of operational characteristics in process or workflow performance and identify opportunities to improve operational procedures with some guidance (e.g., manage utilization, eliminate non-productive activities, create cross-site efficiencies, influence automation and robotics enhancements)..
- Perform pieces of supplier/internal selection processes, onboarding processes, performance reviews, and progress evaluations relating to a specific project or effort that are integrated into overarching project with some guidance.
- Publish and communicate operational metrics/KPIs with some guidance.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
EA Reg Number: R1660446
EA License Number: 07C3924

Company Registration No: 200609504D