Senior Officer, Corporate eServices, Cash Management Operations Center (6 months Contract)

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

The incumbent will be performing setup of electronic services for non-individual customers and work with various stakeholders within the bank. He/she will be exposed to wide arrange of opportunities to learn different kind of electronic setup and corporate onboarding process.

Responsibilities:

• Process Non-Individual client onboarding including eServices (internet banking application and maintenance, etc)
• Liaise with Business Units on referral or query and handling investigations
• Prepare statistics and reports
• Perform Account maintenance for clients
• Other responsibilities as delegated by Supervisor

Requirements:

• Preferably at least 1-2 year of work experience in banking Operations
• Familiar with eServices such as Business Internet Banking, Paynow, SGQR etc
• Candidates shall be self starter, fast learner, committed
• Able to work independently and a team player.
• Able to adapt to new technology / systems
• Can multi-task and able to work under pressure.
• Able to work in a fast pace environment and posses good typing skills
• Computer literate with good Microsoft Office skill such as Words and Excel
• Meticulous and diligent with an eye-for-details
• Possess good communication and analytical skills
• Candidate without experience are also welcomed to apply.
• High level of emotional intelligence, empathy, and conflict resolution skills.
• Familiar with KYC, AML including MAS626 regulation will be an advantage
• Candidate with callback verification experience is preferred

Additional Requirements

Work Experience Level for GTO CWF

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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