Assistant Relationship Manager (Loans)

Job Description:

1. Client Onboarding & KYC Compliance (Key Responsibilities)

• Execute Know Your Customer (KYC) procedures for corporate client onboarding, ensuring strict adherence to internal policies and regulatory compliance.
• Manage the comprehensive account opening process, including documentation review, entity structure verification, and customer due diligence (CDD)
• Perform mandatory periodic reviews and trigger-event assessments to mitigate financial crime risks and maintain up-to-date client profiles

2. Business Liaison & Cross-Border Operations

• Act as a key point of contact to resolve client inquiries regarding daily operations, fixed deposits, remittance, and corporate e-banking setup.
• Coordinate seamlessly with overseas branches and internal teams to facilitate smooth business development and transactional workflows.

3. Relationship Management Support

• Assist Relationship Managers (RMs) in delivering premium service to corporate clients and deepening existing bank-client relationships.

4. Credit Analysis & Portfolio Monitoring

• Conduct comprehensive bankability assessments and end-to-end credit report preparation for loan facilities, delivering high-quality risk assessments and financial analysis.
• Conduct regular post-drawdown credit reviews and monitoring to track borrower performance and mitigate credit risk.

5. Reporting and Ad-hoc Assignment:

• Prepare and submit periodic management reports to the Branch and Head Office in a timely and accurate manner.
• Undertake any other duties or special projects as assigned by senior management.

Job Requirements:

1. Proficient in Bilingual Communication

• Exhibits excellent communication skills in both English and Mandarin.
• Able to prepare clear and professional email correspondence.
• Capable of creating periodic reports in both languages, catering to overseas branches and HQ in Taiwan.

2. Team Player

• Demonstrates strong collaboration skills, proactively contributing to team efforts.

3. Proactive and Analytical

• Shows initiative and strong analytical abilities to drive solutions and improvements.

4. Resourceful and Results-Oriented

• Capable of finding innovative solutions and focused on achieving tangible results.

5. Sales Driven with Business Development Acumen

• Possesses a strong drive for sales and expertise in business development strategies.

6. Client Management Skills

• Competent in engaging and managing relationships with both internal and external clients.