Associate / Assistant Manager, Group Finance - Systems & Analytics

Job Summary
The team is seeking a detail-oriented and dependable individual to support the day-to-day operations of Finance Systems. The candidate will be part of the Group Finance – Systems & Analytics team and will play a key role in ensuring the smooth execution of Business-As-Usual (BAU) activities, particularly in the areas of system administration, ticket management, and master data maintenance.

This role offers hands-on exposure to finance systems supporting group-level planning, consolidation, and reporting processes within a group finance environment. The candidate will gain practical experience in system operations, data management, and user access controls within a corporate environment.

Job Description

• Manage and execute BAU requests related to finance systems.
• Ensure all requests are processed accurately, in a timely manner, and in accordance with established processes and approval requirements.
• Maintain proper documentation and audit trail for all system changes and updates.
• Support the maintenance and integrity of system master data, including performing periodic reviews and clean-up activities where required.
• Track and monitor incoming tickets, requests, and issues, ensuring timely follow-up and closure.
• Monitor system stability and highlight any issues observed, coordinating with relevant teams for troubleshooting and escalation.
• Liaise with internal stakeholders, IT teams, and external vendors where necessary to resolve requests or clarify requirements.
• Support annual audit processes (e.g. external audits) and periodic user access reviews, including preparation of supporting documentation.
• Assist in coordinating User Acceptance Testing (UAT) activities, including tracking of test progress and consolidation of results.
• Support post-deployment validation and basic system checks where required.
• Prepare and maintain trackers, documentation, and basic status updates to support team operations.
• Provide administrative and operational support to the team where required.
• Identify opportunities to improve existing processes and workflows, and proactively share suggestions to enhance efficiency and accuracy.
• Any other ad hoc duties as assigned.

Job Requirement

• Diploma/Bachelor’s Degree in Business, Finance, Information Systems, or related disciplines
• 1–3 years of relevant experience in operations, system support, or administrative roles
• Experience in handling structured, process-driven tasks with high level of accuracy and strong attention to detail
• Comfortable handling repetitive, detail-oriented system tasks
• Experience in user access management, master data maintenance, or ticket handling, along with knowledge of finance systems (e.g. SAP, IBM Cognos Controller, IBM Planning Analytics) and an understanding of financial consolidation, group reporting and planning processes will be an added advantage
• Advanced proficiency in Microsoft Excel is required
• Good organisational and time management skills, with the ability to manage multiple tasks concurrently
• Good communication and interpersonal skills to coordinate with stakeholders
• A reliable team player who is able to work independently and follow through on assigned tasks