Billing Assistant

Job description

Qualifications & experience

• Minimum O Level qualification or equivalent.

• Proficiency in Microsoft Office Suite, particularly Excel

• Able to understand and communicate well in both English & Mandarin (to handle queries and concerns from English and Mandarin speaking counterparts team in China and other region)

• Candidate with Data Entry experience will have added advantage.

• Strong communication, organizational and time-management skills. 

• Strong attention to details

Tasks & responsibilities

• Generate and process invoices for freight forwarding services accurately and timely.

• Cross-check invoices with shipment records and quotation to ensure accuracy and completeness of billing information.

• Identify and resolve billing discrepancies in collaboration with the operations and finance teams.

• Communicate with customers to clarify and resolve any billing issues or disputes.

• Maintain organized and up-to-date billing records and documentation.

• Assist in the preparation of billing reports for customers