Billing Associate (Insurance Brokerage)

Company Description

Specialist Risk Group (SRG) is a people and culture-led specialist insurance intermediary, backed by world-renowned investors Temasek and Warburg Pincus. We focus on areas of insurance where deep expertise matters most, delivering tailored solutions for complex and often underserved risks across Asia and internationally. Our teams combine strong market knowledge of our region with access to the wider capabilities of the Group internationally.

At SRG, we are building a business we are proud of, defined by specialist thinking, collaboration and a commitment to doing difficult things well. Our approach is deliberately personal and hands-on, shaped by people who understand their markets and take responsibility for delivering the right outcomes.

Role Overview: Specialist Risk Group is seeking a Billing Associate who is proactive and detail-oriented, to support end-to-end billing and operational processes within our insurance brokerage business.

This role is key in ensuring accurate premium processing and maintaining well-organised billing records. The Billing Associate will work closely with Brokers, Finance and Client Onboarding teams to support smooth day-to-day operations and help ensure data accuracy and timely processing.

The key responsibilities for this role are:  

• Issue and deliver insurance billing documents in a timely manner.
• Perform data entry and validation to ensure accuracy, completeness, and integrity of billing information.
• Maintain well-organised and accessible billing records and documentation.
• Ensure high levels of billing accuracy through thorough checks and attention to detail.
• Identify and flag discrepancies or missing information for follow-up with senior team members.
• Liaise with Brokers, Finance, and Client Onboarding teams to support resolution of billing-related queries.
• Support continuous improvement initiatives to enhance operational efficiency, controls, and data quality.
• Ensure adherence to regulatory requirements and internal policies; support audit and compliance activities as required.
• Undertake additional responsibilities as required to support team objectives and broader business priorities.

Skills & Qualifications

• Bachelor’s degree in a relevant field. Fresh graduates are welcome to apply.
• Prior internship or experience in insurance operations would be an advantage.
• Basic understanding of insurance operations, billing cycles, and regulatory requirements is preferred.
• Strong communication skills with the ability to work with multiple stakeholders.
• Proactive mindset with a willingness to learn and improve processes.
• Meticulous, organised, and able to meet deadlines.

Why Join Us: Joining SRG means becoming part of an ambitious, growing organisation that invests seriously in its people. We create opportunities for colleagues to deepen their expertise, broaden their experience, and grow their careers across regions and specialisms. If you are motivated by complex challenges, value strong relationships and want to be part of a business built for the long term, SRG offers the opportunity to grow alongside us.