Branch Operations Officer (Retail Banking)

Our client is a leading bank in Asia and they are recruiting for Branch Operations Officer for the retail banking division.

about the job

• Oversee daily operations of the branch, ensuring efficiency and compliance with all SOPs and regulatory requirements.
• Perform basic AML and KYC checks for New to Bank customers.
• Enhance customer experience and strive to deepen customer relationships by anticipating their needs.
• Serve as the brand ambassador by demonstrating professionalism and optimizing every opportunity to exceed customer expectations with each interaction.
• Ensure a high level of security and safety within the branch.

skills and experience required

• Minimum local diploma in any discipline.
• Minimum 2 years of experience in the banking, hospitality, retail or airline industries is advantageous.
• Excellent interpersonal and communication skills.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716