Client Services Manager – Real Assets

Fund Administration | Real Estate / Alternative Investments | Singapore

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The Opportunity

We are representing a global fund services platform supporting clients across alternative investments and real assets. As part of continued business growth, the firm is seeking a Client Services Manager to support a portfolio of real estate and real assets funds.

This role combines client relationship management, fund administration oversight, operational coordination, and stakeholder management within a regulated financial services environment.

The successful candidate will work closely with internal operations teams, clients, auditors, and other stakeholders to ensure high-quality service delivery across complex fund structures.

Key Responsibilities

Client Relationship & Stakeholder Management

• Serve as a primary point of contact for assigned clients and fund stakeholders
• Maintain professional relationships with clients, auditors, and internal teams
• Coordinate ongoing service delivery in line with agreed service standards and timelines
• Support discussions relating to service scope, implementation matters, and operational requirements
• Maintain accurate client records and internal reporting documentation

Fund Administration & Service Delivery

• Oversee administration support for a portfolio of real assets and alternative investment funds
• Coordinate onboarding activities for new clients, fund launches, and structural changes
• Review client deliverables including operational reports, service reporting, and related documentation
• Monitor operational deliverables and support issue resolution where required

Operational Oversight & Risk Support

• Support oversight of fund accounting and administration activities, including:
• review of books and records
• review of Net Asset Value (NAV) calculations
• review of financial statements and investor reporting
• coordination of capital calls, distributions, and investor allocations
• payment processing support
• Assist with risk monitoring, issue escalation, and incident coordination processes

Projects & Process Improvement

• Participate in internal projects and operational improvement initiatives
• Collaborate with operational and technology teams to support process efficiency and control enhancements
• Support presentations and discussions with existing or prospective clients where required
• Stay informed of industry developments relevant to real assets and alternative investment structures

Requirements

Experience

• Minimum 5–7 years of experience within fund administration, accounting, asset management, or financial services environments
• Prior exposure to real estate, real assets, or alternative investment structures would be advantageous
• Experience supporting client servicing, fund operations, or stakeholder management activities

Education & Qualifications

• Degree in Accounting, Finance, Business, or a related discipline
• Professional accounting qualification (e.g. CA, CPA, ACCA, or equivalent) would be advantageous

Technical Skills

• Working knowledge of IFRS and financial reporting principles
• Familiarity with fund accounting, financial statement review, and consolidation concepts
• Proficiency in Microsoft Excel, Word, and PowerPoint
• Experience using real estate or fund administration systems such as Yardi or MRI would be advantageous

Skills & Competencies

• Strong communication and stakeholder management skills
• Ability to manage multiple priorities and deadlines
• Analytical and problem-solving capability
• Organised and detail-oriented working style
• Ability to work collaboratively within a team environment

Additional Information

• Hybrid working arrangements available subject to business requirements