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Customer Service Officer/Executive (Export/Import) @Alps Ave

salary Salary :

$2,500 - 4,500 monthly

Job Description - Customer Service Officer/Executive (Export/Import) @Alps Ave

Customer Service Officer/Executive (Export) /Mon-Fri, 9am -6.30pm; Alt Sat, 9am -1pm

  • Attend calls and provide flight details to customer upon receiving booking within the SLA.
  • Check on Export Documents accordance to compliance and Airfreight rates apply is correctly.
  • Apply export permit and other export custom documents processed on timely manner
  • Monitor onboard status and informed customer on any abnormality.
  • Liaise with departments to address the concern (Ops , Warehouse , Traffic , planning team)
  • Update on new changes / requirement by airlines or governmental requirement
  • Ensure monthly customer report is submitted.
  • Experience in using CargoWise ERP system

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

Original job Customer Service Officer/Executive (Export/Import) @Alps Ave posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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