Delivery Executive (Digital & Integration SME)

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.

This is a structured, comprehensive, executive role, with clear accountability, strategic depth, and delivery ownership.

• Executive Leader driving Digital, API-led, Cloud-native & GenAI transformation in Banking
• Trusted advisor to BFSI clients with experience delivering large-scale integration and platform modernization in complex regulatory environments (e.g., Southeast Asia or similar markets)

Role Overview

Capgemini is seeking a Delivery Executive (Digital & Integration SME) to lead large-scale banking transformation programs across digital, API, and integration domains.

This role combines strategic advisory, architecture leadership, and delivery accountability, partnering with CIOs, CTOs, and Managing Directors to shape and execute future-ready digital banking ecosystems.

The candidate will act as a trusted advisor and transformation leader, responsible for translating complex business challenges into scalable technology solutions, leveraging cloud-native, API-first, and GenAI-driven architectures.

Key Responsibilities

1. Strategic Leadership & Client Advisory

• Serve as a strategic advisor to Client-side CIO/MD-level stakeholders, shaping digital and integration strategies aligned to business outcomes.
• Define enterprise-wide digital transformation roadmaps covering channels, APIs, and integration platforms
• Drive API-first, platform-led, and ecosystem-based banking models to enable open banking and partner ecosystems
• Lead executive governance forums and influence technology investment decisions.

2. End-to-End Delivery Ownership (Delivery Executive)

• Own large-scale transformation programs (API modernization, digital platforms, integration re-architecture)
• Ensure on-time, within-budget delivery with measurable business outcomes (CX, time-to-market, resilience)
• Establish and manage global delivery teams (onshore/offshore model)
• Drive program governance, KPIs, SLAs, and risk management frameworks
• Act as the escalation point for critical delivery and production issues

3. Digital & Integration Architecture Leadership

• Lead architecture for cloud-native, microservices, and API-driven ecosystems
• Define target state architectures integrating:
• Core banking systems
• Digital channels (mobile/web)
• Payment systems and fintech ecosystems
• Drive adoption of event-driven, real-time, and composable architectures
• Ensure systems are scalable, secure, high-performing and compliant

4. API & Integration CoE Leadership

• Establish and scale API CoE operating models across enterprises
• Define API governance frameworks, lifecycle management and standards
• Drive API reuse, monetization, and ecosystem enablement
• Oversee selection and optimization of API platforms (Apigee, Azure/AWS)

5. Digital SME Thought Leadership

• Provide deep expertise in:
• Digital banking platforms (mobile, online banking, payments)
• Customer experience transformation
• Identify digital innovation opportunities and emerging technologies
• Translate business problems into technology-enabled solutions that improve customer journeys
• Drive continuous improvement using data insights and analytics

6. Cloud, Multi-Cloud, and Platform Engineering

• Define and implement multi-cloud and hybrid cloud strategies (AWS, Azure, GCP)
• Drive cloud-native application design and modernization
• Ensure high availability, resilience, and disaster recovery architectures
• Lead DevSecOps, CI/CD, and platform engineering practices

7. GenAI & Agentic Transformation Leadership

• Lead adoption of GenAI and Agentic AI solutions across:
• Digital channels
• Operations and service automation
• Developer productivity
• Define AI-driven architecture patterns and governance
• Identify use cases for:
• Hyper-personalization
• Intelligent automation
• Conversational banking

8. Risk, Security & Regulatory Compliance

• Ensure systems adhere to banking regulations (PCI DSS, GDPR, PSD2)
• Drive secure API and digital platform design with robust authentication and encryption
• Embed risk management frameworks across delivery lifecycle
• Collaborate with cybersecurity teams for threat mitigation and compliance assurance

9. Stakeholder & Ecosystem Management

• Act as a bridge between business, IT, and external partners, translating technical complexity into business value
• Manage relationships with:
• Banks and financial institutions
• Fintech partners
• Technology vendors
• Drive cross-functional collaboration across product, engineering, and operations

Key Qualifications & Experience

• 20+ years’ experience in Banking & Financial Services technology
• Proven track record in:
• Leading large-scale digital transformations
• Managing multi-million-dollar delivery programs
• Engaging with C-suite stakeholders (CIO/CTO/MD)
• Experience in global delivery models and managed services

Technical Expertise

• Strong expertise in:
• API-led integration, microservices, and event-driven architectures Cloud-native development and multi-cloud platforms Digital banking platforms and payment systems
• Hands-on knowledge of:
• API platforms (Apigee, AWS API Gateway, Azure APIM) Integration middleware and enterprise architecture
• Deep understanding of security, compliance, and scalability frameworks

GenAI & Innovation

• Experience with:
• GenAI use cases in banking
• Agentic AI frameworks and automation
• Ability to embed AI into enterprise architecture and delivery models

Leadership & Soft Skills

• Strong executive presence and influencing skills
• Ability to:
• Break down complex business problems into technology solutions Communicate effectively across business and technical audiences
• Proven leadership of large, distributed teams

Success Metrics (KPIs)

• Program delivery success (cost, schedule, quality)
• API adoption, reuse, and performance metrics
• Digital channel performance and customer experience improvements
• Cloud adoption and modernization outcomes
• GenAI adoption and productivity improvements

Let's talk about what's in it for you!

Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40hours of self-development every year with a huge selection of learning opportunities to choose from.

As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:

Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regard less of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. To support our commitment to diversity and inclusion, we celebrate special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International day of people with Disabilities. Our Employee Resource Groups Women@Capgemini and OutFront support the grassroots passion of employees to drive our diversity agenda and effect change.

Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.

Environmental Sustainability -Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. We are focusing on helping our clients transform towards more sustainable business models and committing to reduce our own carbon emissions (GHG) by 20% per employee by 2020.

Recognized by Ethisphere as one of the World's Most Ethical Companies for the last 8years in a row, ethics and values are at the heart of Capgemini's corporate culture and business. Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, click here to listen to some of our employee’s stories.

Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.