FIX Client Onboarding

Responsibilities:

• Provide day-to-day support for FIX Protocol connectivity and trading applications.
• Troubleshoot and resolve production issues, connectivity incidents, and client-reported problems in a timely manner.
• Work closely with clients, business users, and internal technology teams to investigate and resolve trading and messaging-related issues.
• Monitor system performance, analyze logs, and perform root cause analysis for application and connectivity incidents.
• Support onboarding, testing, certification, and configuration of client FIX connections.
• Participate in project implementations, system enhancements, and production releases while ensuring delivery within tight timelines.
• Perform Unix/Linux-based system checks, troubleshooting, and operational support activities.
• Document incidents, procedures, and technical solutions to support knowledge sharing and operational excellence.
  

Job Description:

• Good understanding of FIX Protocol 4.2 / 4.4
• Experience in client-facing interactions and business stakeholder management
• Strong analytical and problem-solving skills with the ability to learn quickly
• Experience working on projects with tight deadlines
• Good working knowledge of Unix/Linux environments
• Strong written and verbal communication skills
• Knowledge of trading workflows is an added advantage