Fraud Investigation Analyst (Bank) #ESY

• Conduct end to end investigations into card scam and fraud related cases, ensuring timely review, analysis and resolution.

• Analyse case information, transaction patterns and operational data to identify fraud trends, anomalies and potential risk indicators.

• Perform data extraction, consolidation and validation using advanced Microsoft Excel functions such as Pivot Tables, VLOOKUP/XLOOKUP, Macros and complex formulas to support investigations, reporting and operational analysis.

• Prepare investigation reports with findings, recommendations and supporting documentation and do presentations to internal stakeholders.

• Generate regular and ad hoc reports, dashboards and management information to support business decisions, case tracking and fraud monitoring.

• Liaise with the Singapore Police Force (SPF) by providing information and supporting documents required for scam related investigations.

• Maintain accurate case records and perform administrative activities related to fraud investigations.

• Identify opportunities to improve reporting processes, data accuracy and operational efficiency through automation and process enhancements.

• Support any other projects or duties as assigned.

Interested candidates, please email your resume to [email protected]

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted