GO13445800 - Business Transformation Manager (9 Months)

The Company

Our client is a well-established organization operating within a regulated global framework, undergoing a significant transformation of its operating model. We are seeking a detail-oriented Business Transformation Manager to sit at the heart of this change, working directly with senior leadership and cross-functional teams to turn strategic intent into operational reality.

The Role

This is a high-visibility individual contributor role, reporting directly into senior leadership, with broad scope across operating model design, process improvement, and implementation delivery. You will own the end-to-end documentation and execution of transformation initiatives, from discovery through to business-as-usual transition.

• Assess and document how the business currently operates, covering processes, governance, roles, controls, and systems to build a clear baseline for change.
• Design and validate future-state operating models, translating agreed requirements into practical process changes, role definitions, and governance structures.
• Run stakeholder workshops and interviews to draw out requirements, surface inefficiencies, and build alignment across functions.
• Produce clear, well-structured documentation that supports decision-making, implementation, and handover, including process maps, operating procedures, and business requirements.
• Track progress, issues, and dependencies across workstreams, keeping delivery on course and escalating risks where needed.
• Drive impact assessments across people, processes, systems, and controls, connecting design decisions to real implications for cost, capacity, and service quality.
• Support the build-out of governance frameworks, including updated policies and committee structures aligned to group standards.
• Contribute to go-live preparation, including testing, training inputs, and ensuring teams are ready to operate in the new model.
• Define how success will be measured, helping the business track whether transformation is delivering the intended outcomes.

Your Profile

• Degree in Business, Finance, Economics, or a related field; a qualification in business analysis or change management is advantageous
• 6–10 years of experience in business transformation, operating model design, or process improvement, ideally within financial services or a similarly regulated environment.
• Strong end-to-end understanding of how organisations operate across governance, people, process, technology, and controls, and where change creates the most impact.
• A structured thinker who can cut through ambiguity, frame complex problems clearly, and turn analysis into practical delivery actions.
• Confident communicator and facilitator, able to engage and influence stakeholders from operational teams through to senior leadership.
• High standard of written output, documentation that is clear, accurate.
• Proven experience taking change through to go-live, including testing, readiness assessment, and transition to business as usual.
• Able to manage multiple workstreams simultaneously without losing attention to detail or sight of the bigger picture.
• Proficient in Excel, PowerPoint, and Visio or equivalent process mapping tools.

Apply Today

Please send your resume, in WORD format only and quote reference number GO13445800, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404