Job Description - International Accounts Receivable for META (Facebook)
Mandarin Speakers Required Singapore | Full-Time Permanent Position
Upper Class Collections (UCC) is expanding its international operations and is seeking experienced multilingual finance professionals to join a long-term global accounts receivable project supporting one of the world’s leading technology and digital advertising companies META (Facebook).
We are currently recruiting:
3 x Fluent Mandarin Speakers
This is an exciting opportunity to work within a highly structured international finance environment with ongoing training, career development, and exposure to a globally recognised corporate operation.
About the Role
You will be part of a specialised Finance Operations and Accounts Receivable team responsible for managing customer accounts, payment follow-ups, dispute resolution, reconciliation activities, and finance administration for customers across Taiwan, China, and Hong Kong.
The role involves regular communication with finance teams, procurement departments, and high-tier business customers regarding outstanding accounts, invoice management, reconciliations, and payment processing activities.
Key Responsibilities
Accounts Receivable & Collections
Follow up on outstanding payments and remittance details
Manage customer account relationships and collection activities
Assist with dispute management and resolution between internal stakeholders and customers
Prepare and distribute statements of account and invoices
Review and monitor cash applications and write-offs
Validate and process: Credit Rebills, Credit Memo requests, Dispute requests
Assist customers with account and invoice-related queries
Ensure collection procedures and schedules are followed in accordance with internal compliance requirements
Invoice & Reconciliation Management
Download invoices and prepare customer account statements
Reconcile invoices, payment amounts, spending data, and purchase orders
Organise invoice reporting using Excel and Google Sheets
Prepare detailed ad account statements and financial summaries
Monitor customer payment portals to prevent payment delays
Upload invoices and supporting documentation into supplier procurement portals
Customer & Internal Coordination
Communicate directly with customer finance and procurement teams
Coordinate closely with international collection teams and support functions
Provide ongoing operational support to ensure collection targets and service standards are achieved
Credit & Financial Risk
Assist with reviewing customer credit applications
Support credit assessments and financial risk evaluations
Review customer credit limit requests in accordance with company policies and procedures
Assist with financial statement analysis and account reviews
Training & Work Structure
Permanent full-time role commencing July 2026.
Comprehensive 3-month training program.
Will work in META's Marina Bay office.
Long-term career opportunity with ongoing development and progression.
What We Are Looking For
Essential Requirements
Fluent spoken and written: Mandarin (Traditional and/or Simplified Chinese).
Strong reading, writing, negotiation, and communication skills
University graduate with a strong academic background
Strong attention to detail and ability to work within structured finance processes
Confident communicating with business clients via phone, email, and online platforms
Ability to work in a compliance-focused international environment
Preferred Skills & Experience
Experience redesigning or improving finance workflows and processes
Exposure to automation initiatives or AI-assisted finance operations
Experience using AI tools such as: Gemini, Meta AI, Google Sheets, Google Docs
Financial statement analysis experience
Experience managing supplier or procurement portals
Experience handling disputes, reconciliations, and invoice validations
Positive attitude, professionalism, and willingness to learn
What We Offer
Stable long-term employment
Professional training and career development
Exposure to an international corporate finance environment
Opportunity to work alongside experienced multinational teams
Supportive and professional workplace culture
Career progression opportunities within a growing international organisation
This is an excellent opportunity for experienced multilingual finance professionals seeking a stable international career path within a professional and growing organisation.
Applications are now open. Early applications are encouraged as recruitment and onboarding will commence shortly. Please send an introductory email with resume to [email protected]
Upper Class Collections is an international debt recovery company and BPO provider. We are based in Australia, Indonesia, Malaysia, Philippines, Singapore, and Vietnam. Are clients include companies and governments from all over the work. Our long term objective is to have an office in every ASEAN c...
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