IT Support Engineer - IT Operations

Job Responsibilities

• Manage information security and networks, including upgrade and install new hardware and software, perform troubleshooting to solve IT issues, and maintaining network and servers.
• Installing and configuring computer hardware, software, systems, networks, printers and scanners.
• Setting up accounts for new users and perform access control according to Head office regulations.
• Manage IT assets including company mobile phone, inventory check, asset allocation and etc.
• Assist/Support company on power shutdown, quarterly office maintenance and infrastructure projects implementation.
• Providing technical support across the company (this may be in person or over the phone).

Job Requirements

• Minimum 1-2 years of working experience and experience in IT operations in Financial industry will be an added advantage.
• Ability to interact effectively across all levels
• Detail oriented and highly organized
• Possess a technical and logical thought process
• Good interpersonal and communication skills, both written and spoken; including ability and experience in engaging stakeholders
• Self-motivated and positive attitude, excellent work ethic and a teamplayer
• Proficient in Microsoft Word, Excel, and PowerPoint
• Strong interpersonal as well as verbal and written communication skills in English
• It will be an added advantage if able to communicate/read Japanese
• Welcome candidates who embrace workplace diversity.