Manager, Risk and Compliance (Singapore Market)

About Certis

Certis is a leading outsourced services partner that designs, builds, and operates smart, integrated solutions across security, facilities management, and customer experience. Headquartered in Singapore with a growing presence in Australia and Qatar, we harness the power of technology—from AI to Robotics—to deliver critical services that protect lives and enable communities to thrive.

At Certis, your work has purpose. You’ll be part of a mission that goes beyond operations—shaping safer, smarter, and better outcomes for people and businesses. We offer diverse career pathways, invest in your growth, and empower you to make a meaningful difference.

If you're ready to build the future, your journey starts here—with us.

Life at Certis

Power a Smarter, Safer World with Tech: We build purposeful solutions that serve, protect, and empower—driven by trust, powered by people.

Shape the Future: Take charge of your development and offering diverse opportunities across roles, borders, and technologies. Work alongside leaders who invest in your potential, and a culture that will take you further.

Where Purpose Meets Possibility: From safeguarding communities to shaping smarter, more sustainable futures, we’re committed to creating long-term value, not just for our customers, but for society and the environment.

Duties & Responsibilities

The Manager, compliance and risk management, provides independent, proactive oversight of the effectiveness and consistency of controls across Singapore Market, with a focus on preventing issues before they escalate into audit findings or operational / contractual failures.

In addition, the manager will serve as an independent oversight personnel and enforce behavioral risk expectations to strengthen governance, accountability, and reduce significant audit findings and uplift the overall control environment. This person acts as an independent challenger, advisor, and escalator where weaknesses are identified.

Risk-Based Reviews & Control Assessments

• Perform thematic reviews and targeted control assessments in high-risk operational areas to proactively identify control lapses, policy breaches, and governance weaknesses across business units and markets.

• Gather, analyse, interpret and document information/ assessment to support review results.

• Review adequacy and effectiveness of key internal controls, including preventive and detective controls.

• Identify concrete behavioural indicators & trends and highlight to the management such as management override without justification, poor tone in control ownership or delegation, normalization of deviations, etc.

Audit Management & Escalation

• Challenge management on weak controls, overdue actions, and insufficient remediation plans.

• Track and review closure of audit and compliance issues to ensure timely and sustainable resolution, including following up on the remediation plans proposed by the business units and markets based on the reviews conducted.

• Escalate material observations or control weaknesses to Market Exco.

Governance, Accountability & Culture

• Support management in embedding accountability for controls within first line and second line operations.

• Drive awareness on internal controls, compliance discipline, behavioural drift and management responsibilities.

Others

• Work closely with stakeholders and collaborate across business units, demonstrating flexibility and a hands-on approach to effectively deliver on assigned responsibilities.

• Undertake any ad-hoc projects, tasks and responsibilities as assigned.

Skills & Experience

• Bachelor’s degree in Finance, Accounting, Risk Management or related fields. Master’s degree or professional certification (e.g., CRM, CERM, CIA) would be an advantage

• At least 5-8 years of relevant work experience, preferably in internal audit / compliance / internal controls / process review / process improvement

• Strong knowledge of internal control concepts and standards (e.g. ISO 31000, COSO etc)

• Knowledge of various functional areas, including Operational & Financial Controls and Compliance, Regulations and IT General Controls

• Demonstrated success in partnering with senior stakeholders and influencing decisions

• Possess process-oriented and problem-solving skills, a hands-on mentality, as well as attention to details

• Good communication and writing skills, able to present to and engage with team/ stakeholders

• Positive attitude, resilient, highly adaptable to dynamic work environments with strong ability to influence and garner support and cooperation

• Ability to take ownership, meticulous and detailed-oriented

• Ability to operate in a fast-paced and operations-heavy environment, work both independently and equally well as a team player

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Recognition & Reward

• Be part of a purpose-driven, values-led workplace that fosters collaboration, respect, and a culture of continuous growth.

• Enjoy a competitive remuneration package with performance-based incentives and eligibility for annual bonuses.

• Benefit from comprehensive medical and dental coverage, along with holistic wellness initiatives and dedicated mental health support.