MIS Officer and Project Implementation Partner

An MIS Officer and Project Implementation Partner is in charge of ensuring that relevant information is accessed and provided to the relevant parties. He/she will also in-charge of implementation of assgined projects.

The MIS Officer is primarily responsible for the following:

• Ensuring the accuracy, compliance, control, security, and relevance of data sourced from different investment Business Units that provide information on BDO SG's business development metrics.
• Summarizing the information gathered to show insight on the different management levels from RMs, Team Heads, Center Heads, Business Unit Heads and BDO's Management.
• Providing support to the Relationship Management Unit's day-to-day tasks through initiatives that may reduce processing time or providing sales insight for increased production.
• Ensuring that all users' feedback on the reports and data provided are addressed through resolution of functional errors and improvement in report capabilities and information.
• Safeguarding the security of data across all levels by adhering to the data management policies of the bank.
• In-charge of implementation of assigned projects

Duties and Responsibilities

A. Business Intelligence and Reporting

a. Data Structure Design and Architecture

• Design and develop enhanced data structures and increase the data quality metrics (accuracy, compliance, control, security, and relevance) for the data accessible to the Business Unit.
• Source data from Treasury, Securities, and other Investment Business Units that Account Holders are able to access.
• Keep and organize data sourced from different Investment Units for record-keeping and performance evaluation.

b. Management Reports and Insights

• Consolidate data sourced for management report purposes relating to business development metrics (Volume and Accounts)
• Produce on-time and accessible reports for the different management levels (BU Head to ManComm)
• Provide insights on the performance and changes in the metrics of the unit
• Provide reports relevant to partner Business Units for leads provided

- Summarize volume and accounts referred by the business unit

- Provide recognition for top referrers for better business unit relationship

• Enable the different sales level (RMs, SRMs, Team Heads, and Center Heads) visibility on their respective achievements on the topline metrics and other metrics defined in their KRA plans
• Provide topline metrics report to the Comptroller’s Office for budget tracking
• Provide strong reporting and analytical information support to management team for regular and ad hoc reports

B. Relationship Management Support

• Provide templates that minimize the time needed to process daily, weekly, or monthly reports
• Provide investment maturities reports for onboarded clients
• Provide equities summary reports for the RMs/SRMs to use as reference on client’s upcoming settlement dates
• Ensure the leads used and referred have complete information relevant to the RM

C. Data Structure Maintenance

• Provide immediate feedback and resolution on functional errors in the available data structures
• Consolidate responses and requests for improvements proposed for the platform for increase in capability
• Continuously evaluate existing data structures on the data quality metrics to further streamline and improve existing processes.