Novotel Singapore on Stevens : Credit Manager

GENERAL DUTIES

- To manage the overall credit and receivable collection functions of the hotel in the most efficient manner in order to minimize the non-payment of accounts and potential bad debts.

DUTIES AND RESPONSIBILITIES

- To be responsible for the efficient and effective operations of the Finance department.

- To ensure that strong and open communication lines are maintained with the Director of Finance.

- To ensure that the hotel credit policy and procedures are adhered to in all departments.

- oversee income audit.

ADMINISTRATIVE RESPONSIBILITIES

- To discharge the duties in an effective and efficient manner.

TECHNICAL RESPONSIBILITIES

- Credit applications:

· Process credit applications within 5 -10 working days, ensuring that clients are notified promptly and professionally.

· The credit worthiness of all applicants is formally checked and approval must be received from the Director of Finance.

· Review the credit worthiness of all existing non-Accor approved clients on a yearly basis.

- City Ledger

· Ensure all invoices / statements are issued on a timely basis.

· Monitor the prompt follow-up of all overdue accounts and minimize the recovery delay.

· Implement effective inquiry response procedure for guests and management.

· Ensure all travel agent commissions are timely processed and paid.

· Report on monthly accounts receivable ageing analysis and detailed accounts’ ledgers.

· Conduct credit meetings at least once a month.

· Attend Credit Managers meetings to keep up to date knowledge of credit risks.

· Appropriately manage all delinquent accounts, liaising with debt collectors where needed.

· Review and recommend accounts to be written off, providing appropriate documentation.

- Guest Ledger and liaison with Front Office

· Liaise between the Accounting Department and the Front Office.

· Ensure PB, PX and PM accounts are checked on daily basis and transferred to city ledger within 48hrs from the departure date.

· Inform the Front Office Manager of any deviations from policy by Assistant

· Managers, or Front Office Cashiers that may come to his / her attention

· Ensure guest refunds are processed in a timely manner as per the hotel policy; with all supporting paperwork and required authorizations.

COMMERCIAL RESPONSIBILITIES

- To keep closed contact with hotel debtors i.e. Travel Agents, Airlines, Corporate clients and individuals.

Only Shortlisted Candidates Will Be Contacted