Operations Officer - General Admin

1. General Office Management

• Monitor and manage inventory of office supplies, stationery, and pantry items
• Track stock levels, forecast needs, and ensure timely procurement
• Coordinate with suppliers and ensure quality and timely delivery

2. Vendor & Contract Management

• Liaise with vendors and service providers for office-related goods and services
• Manage vendor contracts, renewals, and performance tracking
• Maintain proper documentation of quotations, invoices, and service agreements

3. ISO Auditing & Documentation

• Support internal audits and compliance checks for ISO standards (e.g. ISO 9001)
• Maintain and update SOPs, records, and compliance documentation
• Assist in preparing for external audits and implementing corrective actions

4. System License & IT Coordination

• Maintain records of software and system licenses, including renewals and user access
• Coordinate with IT vendors or internal IT team for setup, troubleshooting, and issue resolution
• Provide first-level IT support for basic hardware/software issues (e.g. printer setup, password resets)
• Support onboarding/offboarding tasks such as account creation or deactivation

5. Marketing & Communications Support

• Support the updating of company’s LinkedIn and website content in coordination with HR or relevant departments
• Assist in preparing basic visuals or updates for company events, staff highlights, or CSR initiatives
• Liaise with design, printing, or digital vendors for marketing collateral and office branding materials

Requirements:

• Diploma in Business Administration, Information Systems, Facilities Management, or related field
• 2–3 years of relevant experience in office operations or administrative support
• Strong organizational skills and attention to detail
• Basic understanding of ISO quality standards and IT systems
• Proficiency in Microsoft Office and general office technology