Patching & Deployment Engineer

Patching & Deployment Engineer

Key Responsibilities:
•  Own end-to-end patching and deployment lifecycle across enterprise endpoints (Windows physical, virtual, and VDI).
•  Execute and improve release and deployment processes aligned with ITIL (Incident, Change, Release, Problem management).
•  Manage and optimize deployments using: Tanium
o   Microsoft Endpoint Configuration Manager (MECM/SCCM)
o   VMware App Volumes for application delivery
•  Perform patch compliance monitoring, reporting, and remediation (last-mile fixes).
•  Collaborate with global teams to ensure on-time execution of release schedules. 
•  Troubleshoot deployment failures and drive root cause analysis and permanent fixes.
•  Implement automation for patching, deployment, and reporting using scripting and APIs.
•  Ensure security compliance by addressing vulnerabilities and patch gaps. 
•  Analyze logs and telemetry (e.g., Splunk) to identify trends and improve deployment success rates.
•  Support VDI environments (Horizon) including application layering and optimization.
•  Contribute to continuous improvement initiatives, including zero-touch patching models.

Required Technical Skills
•  Strong experience in endpoint patching and application deployment in enterprise environments.

•  Hands-on experience with: 
o   VMware App Volumes
o   Tanium (Deploy/Patch modules)
o  MECM / SCCM
o  Splunk (monitoring, log analysis)

•  Scripting and automation: 
o  PowerShell (mandatory)
o  Python (automation/reporting use cases)

•  Experience with 
o  Windows 10/11 OS and desktop engineering 
o  Active Directory 
o  Application packaging and deployment techniques
o  Horizon (VDI / remote desktop infrastructure) products
o  CI/CD concepts and release pipelines 
o  Software packaging, testing, and rollback strategies
o  VMware infrastructure and Windows server environments 

Experience Required:
•  5+ years in desktop engineering or endpoint management roles.
•  Demonstrated experience in: 

o  Enterprise patching at scale (thousands of endpoints)
o  Remote software deployment
o  Release and deployment management
•  Experience working in regulated / high-compliance environments preferred.

 Core Competencies:
•  Strong analytical and problem-solving skills
•  Ability to coordinate across multiple global teams 
•  Excellent communication (written and verbal) 
•  Client-focused with strong stakeholder management ability 
•  Adaptability in dynamic environments with shifting priorities 
•  AI-Enabled Operations Mindset: Ability to leverage AI/automation platforms to drive predictive patching, intelligent remediation, and operational efficiency at scale.

Good to have skills
•  Power BI
•  Tableau
•  Ansible