PMO & Release Governance - Retail Banking

Key Domain/ Technical Skills:

• Project & Release Management such as Confluence, PPM
• Business Analysis & Documentation (BRD, FSD, Process mapping & Gap analysis)
• Presentation & Communication skill

Job description:

• Lead and engage the Retail Change Management (RCM) team in preparing and submitting Change Requests (CRs).
• Review and validate CR submissions in alignment with System Development Methodology (SDM) governance standards.
• Monitor CR capacity against quarterly release budgets and ensure alignment with planning.
• Track and report CR progress to ensure timely delivery within business timelines and release calendars.
• Facilitate and conduct Delivery Steering Committee meetings across Southeast Asia markets to provide CR updates and drive alignment.
• Collaborate with cross-functional stakeholders to manage the end-to-end CR lifecycle, ensuring the CR backlog is accurately maintained.
• Participate in CR discussions with business and technology teams, proactively identifying risks and defining mitigation plans and next steps.

Requirements:

• Bachelor’s degree in computer science, Computer Information System, or related field.
• At least 7 - 9 years’ relevant experience preferably in a Finance Institution.
• Minimum 5–7 years of experience in business and information technology, with a strong sense of commitment and stakeholder sensitivity.
• Solid domain knowledge in Retail Banking, including Cards, Deposits, and Secured Loans.
• Strong understanding of business needs and the ability to build trust and rapport with stakeholders.
• Excellent interpersonal and communication skills, with the ability to simplify complex topics and deliver engaging presentations.
• Strong business acumen with the ability to translate complex requirements into actionable technology concepts, working closely with Domain SMEs and business teams.
• Good understanding of the consumer banking landscape, including products, functional teams, services, and operations.
• Fluent in both verbal and written communication.
• Skilled in influencing and negotiating in environments with indirect control over resources.