PMO - Business Management Support

📋 Job Purpose

Support the Business Management Office (BMO) within the Bank’s Group COO / Global Financial Markets Operations (GFMO). The role ensures effective project governance, operational productivity, financial management, and stakeholder engagement to drive business excellence and support strategic initiatives.

🛠 Key Responsibilities

• Project & Portfolio Management

  • Support PMO governance processes, including project tracking, reporting, and risk management.

  • Monitor progress of key initiatives, ensuring alignment with strategic priorities.

  • Prepare executive-ready dashboards and reports for senior management.

• Business Planning & Management Support

  • Assist in annual planning, budgeting, and resource allocation.

  • Track financial performance, cost management, and productivity metrics.

  • Provide insights and recommendations to improve operational efficiency.

• Stakeholder Engagement & Communication

  • Liaise with cross-functional teams (Operations, Technology, Risk, Finance) to ensure smooth execution of initiatives.

  • Organize and facilitate workshops, townhalls, and stakeholder forums.

  • Draft clear business communications, presentations, and updates for leadership.

• Operational Excellence & Change Management

  • Identify process gaps and propose improvements to enhance efficiency.

  • Support digitalization and automation initiatives across operations.

  • Act as Business Continuity Plan (BCP) coordinator, ensuring readiness and compliance.

🎯 Requirements

• Education: Bachelor’s degree in Business, Finance, Economics, Engineering, or related discipline.

• Experience: 4–6 years in PMO, business management, consulting, or operations within banking/financial services.

• Skills:

  • Strong analytical and problem-solving skills.

  • Excellent communication and stakeholder management abilities.

  • Proficiency in project management tools, dashboards, and reporting.

  • Familiarity with ITIL, Lean, or Six Sigma methodologies is an advantage.

• Attributes:

  • Structured thinker with ability to connect strategy to execution.

  • Collaborative team player with executive presence.

  • Adaptable in fast-paced, regulated environments.

Thanks, and Best Regards

Lini

Recruitment Consultant

R22108463