Process Improvement Manager, Financial Industry - Up to S$7.5k - 1 year contract

Job Description:

• Stakeholder Management & Governance – Partner closely with internal stakeholders to align priorities, clarify requirements, drive decision-making, and ensure strong governance across initiatives, including risk, scope, timelines, and resource management.
• Digitalisation & Automation – Identify, prioritise, and implement system enhancements and automation opportunities to simplify workflows, improve processing efficiency, reduce manual effort, and enhance user experience.
• Process Improvement & Controls – Review and redesign processes to improve turnaround time, accuracy, control effectiveness, and adherence to established policies, SOPs, and service standards.
• Project Delivery – Manage end-to-end project delivery, including requirements gathering, impact assessment, user acceptance testing, implementation, training, and transition into business-as-usual operations.
• Operational Oversight – Oversee day-to-day operations within the manpower management scope to ensure processes are executed accurately, efficiently, and in compliance with internal and external requirements. Drive accountability, capability uplift, and continuous improvement.
• Regulatory Compliance – Ensure compliance with relevant regulatory and industry requirements, including MAS, FAA, LIA, and RNF guidelines, and lead the timely implementation of regulatory changes, controls, and submissions.

Requirements:

• Experience in project management, process improvement, or operations within a regulated industry
• Proven track record in delivering transformation initiatives and implementing automation solutions
• Experience driving cross-functional outcomes
• Strong project and change leadership capabilities
• Strong stakeholder influencing and communication skills

Kindly apply online or send your application to [email protected]

EA: 15C7572