R&D Manager

Weekly and Monthly Analysis Reporting:

• Monitor long-haul service performance and analyze data with weekly & monthly reports to the Trade Performance Manager.
• Monitor and analyze trade performance metrics, including revenue, costs, market share, and operational efficiency.
• Prepare regular trade performance reports, highlighting key insights, trends, and opportunities for improvement.

Research & Development

• Prepare slot cost calculations to support new service study
• Track and monitor the performance of new services and operational changes.
• Work closely with Trade, NPD, R&D to identify potential service improvements.
• Liaise with Operations, Procurement, and Marine teams for tariff analysis and vessel simulations.
• Assist supervisor in maintaining Fleet profitability and deployment plans
• Coordinate with Trade teams to analyze cargo flow trends and projections.
• Engage with local agencies to gather and analyze market intelligence.
• Guide junior team members for talent pool management and development

Financial Reconciliation & Cost Analysis

• Reconcile accruals with actual transactions and make necessary adjustments.
• Evaluate operational costs to assess their validity and reasonableness.
• Identify discrepancies or unusual expenditures and investigate underlying causes.
• Collaborate with procurement and operational teams to rectify excessive or unreasonable costs.
• Monitor cost-saving initiatives to ensure targets are met.

Revenue/Cost Settlement

• Oversee settlement processes for fixed costs, excess charges, and refrigerated container (RF) plug expenses with partners.

• Any other ad-hoc duties tasks as assigned.

Business Intelligence (BI) Tools Utilization

• Use BI tools such as Tableau, Power BI, or QlikView to gather, visualize, and interpret data.

• Automate performance reporting and dashboard creation for easy access to critical trade performance data.

Collaboration and Stakeholder Engagement

• Work with internal stakeholders, including finance, operations, to align trade performance goals.
• Provide actionable recommendations based on trade performance data to management and relevant teams.

Process Improvement

• Identify inefficiencies in trade performance and propose process improvements to enhance overall trade outcomes.
• Implement best practices in data management and trade performance analysis.

Requirements

• Bachelor's degree in business analyst or equivalent relative studies with at least 8 years of relevant experience and above.
• Prior experience in the shipping industry is a plus.
• Proficiency in business intelligence tools such as Tableau, Power BI, or QlikView.
• Advanced knowledge of Microsoft Excel, including data analysis and visualization tools.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities to work withcross-functional teams.
• Detail-oriented with a focus on accuracy and process efficiency.
• Multi-lingual advantages– spoken, read and write which will facilitate communication with respective counterparty.