Retail Banking Officer

Job Description: Retail Banking

·        Maintaining a positive, empathetic and professional attitude toward customers

·        Communicating with customers through various channels

·        Liaising with Customer, Banks on update/follow up issues

·        Authorise Retail Banking Transactions including Money Exchange, Remittance and Personal Account

Management, Account Opening

·        Approve operational matters, such as Inward/Outward Remittance (Meps, TelegraphicTransfer, Drafts,

Cashier Order)

·        Handling local and foreign cheques clearing through CTS/EGIRO

·        Handling currency cash

·        Ensure the smooth and efficient day-to-day operations

·        Onboarding new customer (SB/CA) and scrutinizing documents