Senior Consultant, PMO (Business Process & ClearTrade Implementation)

Responsibilities:

Business Process Design

• Analyze current ClearTrade workflows and user operations across SPR, IND, and NY branches.
• Define and document standardized To-Be workflows for future rollout branches.
• Establish collaboration guidelines between MGS and branch users, covering document handling, ClearTrade operations, result sharing, and branch-side validation.
• Facilitate discussions on the balance between direct ClearTrade usage by branches versus reliance on MGS outputs.

Business Deliverable Review

• Prepare and review key deliverables including To-Be workflows, BRDs, UAT scenarios, operating procedures, training materials, and discussion papers.
• Ensure business requirements, operational rules, and role allocations between branches and MGS are accurately reflected.
• Validate outputs produced by users, MGS, vendors, and other project stakeholders.

Project Planning & Standardisation

• Define project tasks, roles, responsibilities, timelines, milestones, and dependencies.
• Develop standardized project documentation and templates to ensure consistency across rollout branches.
• Support rollout planning, operational readiness, user communication, knowledge transfer, and transition to BAU.

Project Management & Stakeholder Coordination

• Provide PMO support to drive execution, governance, and stakeholder alignment.
• Coordinate with APAC branches, MGS, vendors, and regional stakeholders to ensure smooth rollout.
• Track and manage progress, issues, risks, actions, dependencies, and decision items.
• Prepare reports and materials for senior management.

Requirements:

• Bachelor’s degree in a related field.
• Minimum 3 years of project management experience, preferably in banking operations, system implementation, or process transformation.
• Proficient in English, both verbal and written, with proactive communication and relationship-building skills to engage stakeholders effectively.
• Solid understanding of banking operations; Trade Finance operations and key trade documents are preferred.
• Strong grasp of business requirements, operational processes, and To-Be workflow design from a user/business perspective.
• Experience preparing and reviewing business deliverables such as workflows, BRDs, UAT scenarios, procedures, training materials, and discussion papers.
• Proven ability to plan, track, and manage initiatives across multiple stakeholders and phases, with strong PMO skills in progress tracking, issue/risk management, stakeholder coordination, and reporting.
• Skilled in preparing materials for different audiences, from working-level documents to senior management reports.
• Able to work independently, even when client-side counterparts are not closely involved.
• Experience in Trade Finance, AML, TBML, document checking, operations transformation, or business process improvement is advantageous.
• Familiarity with AI-OCR systems, digital trade finance platforms, or compliance-related workflow tools is helpful.
• Experience in workflow design, shared service center / CoE implementation, or regional rollout projects is preferred.

• Have you participated in regional rollout or process transformation projects?

Thanks, and Best Regards

Lini

Recruitment Consultant

R22108463