Senior Manager, Administration & Finance

As Senior Manager, Administration & Finance, you will provide strategic and operational leadership across finance, administration, and performance management within the senior care and active ageing ecosystem. You will oversee financial planning, governance, and administrative excellence while driving data‑informed decision‑making to support sustainable, high‑quality eldercare services.

Working closely with centre leaders, operations, and analytics teams, you will strengthen financial stewardship, optimize funding and subsidy utilization, and lead continuous improvement through process redesign and digital transformation.

Key Responsibilities:

1. Financial Oversight & Strategy

• Lead budgeting, forecasting, and long‑term financial planning for HQ and multiple Senior Care / Active Ageing Centres
• Monitor and analyse financial performance, including revenue, expenditure trends, cost variances, and subsidy utilisation
• Drive cost‑effectiveness initiatives through vendor management, procurement optimisation, and inventory controls
• Ensure timely submission of subvention and funding claims in compliance with regulatory and grant requirements
• Maintain strong financial governance, internal controls, audit readiness, and policy compliance

2. Operational & Administrative Leadership

• Lead and develop the team managing procurement activities, including small‑value purchases, RFQs, and tenders
• Oversee administrative functions that support HQ and centre‑level operations
• Review, standardise, and digitalise SOPs and workflows to improve consistency and efficiency
• Champion process improvement initiatives to streamline operations and enhance service and client experience
• Identify and redesign finance and administrative processes to strengthen organisational productivity

3. Analytics & Performance Management

• Develop accurate forecasts, analyse variances, identify financial and operational risks, and recommend corrective actions
• Ensure reporting processes are efficient, accurate, and aligned with system and governance requirements
• Oversee consolidation of monthly dashboards and forecasts, highlighting variances and unusual trends
• Prepare management reports and presentations to support strategic planning and operational decisions

4. Stakeholder & Client Management

• Guide, train, and develop HQ and centre administration and finance teams in client and caregiver interactions related to contracts, billing, and service feedback
• Liaise with government and regulatory agencies to ensure timely completion of funding, compliance, and audit matters
• Partner with operations and care delivery teams to align finance and administrative processes with service outcomes
• Contribute to cross‑functional projects and organisation‑wide transformation initiatives

Job Holder Requirements:

• Qualification: Bachelor’s Degree from a recognised tertiary institution (preferred: Finance, Accounting, Business, Public Administration, or related fields). Professional qualifications (e.g. ACCA, CPA) are an advantage.
• Experience: Minimum 8 years of experience in finance or administrative leadership roles, preferably within healthcare, eldercare, or social services.

Other Knowledge / Skills / Attributes:

• Demonstrates experience in budgeting, cost control, financial reporting, and process improvement
• Hands‑on experience with grants management, budget tracking, utilisation reporting, and procurement processes
• Strong proficiency in Excel, financial modelling, and ERP/accounting systems
• Experience with dashboards or BI tools (e.g. Power BI, Tableau) is an advantage
• Analytical, strategic thinker with clear and confident communication skills
• Detail‑oriented, structured, and process‑driven, while able to see the broader organisational picture
• Comfortable leading change and digital transformation initiatives
• Deeply motivated by social impact and improving quality of life for seniors

Please send your resume to [email protected] indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).