Senior Office Executive/ Manager

Job Summary

We are seeking a dependable and proactive Senior Office Executive/ Manager to join our dynamic team. In this role, you are responsible for overseeing daily office maintenance, administration (HR & Accounts) and operational support to ensure smooth business functions and compliance with employment regulations.

Responsibilities

• Oversee daily office operations, store activities, scheduling, and workflow coordination with the outfield operations team to maintain efficiency
• Monitor office upkeep, oversee supplies, equipment servicing, and general administrative functions to support operational continuity
• Assist with operational and administrative duties to ensure business continuity during peak periods or staff absence
• Identify and implement process improvements to enhance operational efficiency and reduce costs
• Review monthly payroll submissions, attendance records, and claims to ensure accuracy and compliance
• Manage payroll processing for office staff, ensuring timely and accurate salary disbursement
• Ensure compliance with Singapore employment regulations, Progressive Wage Model (PWM), and statutory requirements in HR and payroll processes
• Manage work pass applications and renewals to maintain legal workforce status
• Oversee scheduling and coordination of training courses for new cleaners in compliance with NEA guidelines
• Support enhancements to HR systems and payroll administration processes to improve accuracy and efficiency
• Oversee Accounts Receivable and Accounts Payable, including follow-up on outstanding payments to maintain healthy cash flow
• Manage administrative matters such as insurance renewals and vehicle maintenance to ensure operational readiness
• Support periodic contract renewals and fee revisions to maintain up-to-date agreements
• Attend to sales enquiries and coordinate with clients on service-related matters to enhance customer satisfaction
• Monitor customer feedback and support initiatives to improve service quality
• Perform other duties as assigned by the Director to support company objectives

We are looking for

• Proficient in Microsoft Office and payroll/HR systems to manage administrative and payroll tasks efficiently
• Familiarity with Singapore employment regulations and payroll processes
• Effective communication skills in Mandarin to collaborate with Mandarin-speaking counterparts
• Strong organizational, interpersonal, and coordination skills to manage multiple responsibilities independently

Other Information

What We Offer We provide a supportive and collaborative work environment, competitive salary, comprehensive benefits, and opportunities for professional development. Our culture emphasizes work-life balance.

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