Our mission is to solve our clients’ number one business challenge: Talent.
We achieve this by striving at all times to build and operate a client-centric high performance culture.
In our culture we are
United by the above common goal, giving us clear direction,
We all operate to clear metrics and KPI standards so we know what good looks like,
Standards are upheld by inspiring leadership – our role models who beat the standard,
Committed to communicating superbly so messages are received and understood and
In pursuit of excellence, we will always go a little further.
This is the most senior of sales management roles prior to stepping up to the executive leadership path..
The job description below sets out your required duties, behaviours, accountabilities and measurements of success to successfully contribute to your career progression and our mission.
Job Summary
As a SVP – Manager, you will be responsible for leading, developing and managing a successful team. You will directly build and manage a team, and coach and mentor others across our business.
Duties & Responsibilities
Planning and Strategy
Successfully plans for the medium term, linking team goals to wider brand/office vision
Prioritizes with clear objective setting for self and team
Incorporates Phaidon strategy into immediate and medium-term planning
Develops and maintains succession planning focussed on proactive development of team in the medium term
Client Management
Grows business from existing and new clients, including securing position of preferred supplier lists (PSLs), agrees sole supplier terms of business and effectively cross sells all areas of the Phaidon International
Effectively coaches team on identifying the ideal client criteria, successfully measuring, and targeting clients on this basis
Drives cross division clients maximizing on group opportunities and actively generates referral business for other teams
Exploits networking opportunities as appropriate
Proactively updates clients on relevant products/services available from Phaidon as appropriate
Proactively tracks market changes and identifies impact on clients
Vacancy Management
Independently and effectively manages the entire recruitment cycle from vacancy to placement
Manages own recruitment process with a defined selection process agreed with client, and exceeds clients’ service level agreement (SLA)
Gives relevant, constructive feedback to clients and candidates and coaches other consultants on how to do this
Skillfully negotiates offers on a mutually beneficial basis for client and candidates; and manages team and personal process closing and new starter processes
Actively involved in ensuring invoices are paid for both team and individual placements
Advises client using market knowledge and uses client need to offer, manage and negotiate alternative solutions e.g. retained or headhunt searches
Ability to develop and maintain good working relationships with clients ensuring an efficient service is provided that exceeds their resourcing requirements
Candidate Management
Initiates creative solutions to generate candidates, including identifying ‘passive’ candidates and utilizing candidate pipelines
Work cross team or division in sourcing and promoting candidates within the business
Develop candidate networks that generate vacancies
Confidently provide detailed and up to date knowledge of clients when speaking candidates
Utilizes post placement care to improve strategic partnerships
Works cross team (perm/contract/global) to build relationships and cross sell candidates
Consistently gains candidate exclusivity, referrals and business develops candidates, generating vacancies
Required Attributes & Experience
Skills/Experience
Min Bachelor’s Degree
Minimum 3 years’ experience within the recruitment industry
Record of consistently meeting or exceeding targets
Fully versed in all aspects of the recruitment cycle
Evidence of ability to build significant business from scratch
Knowledge of all Microsoft Office suite
Good knowledge of recruitment related employment law
Experience working in a pressurized environment
Experience managing or supervising others, including objective setting
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