Strategic Initiatives Lead (Payments & Digital Assets)

About the Role

Our client is seeking a Strategic Initiatives Lead to support business-critical initiatives across payments, digital assets, and emerging financial infrastructure.

This role sits at the intersection of business, operations, product, compliance, and technology, and will play a key role in driving cross-functional initiatives from concept through execution.

The successful candidate will be comfortable operating in a fast-moving environment, navigating ambiguity, influencing stakeholders, and driving outcomes across multiple workstreams. This role is best suited for individuals who enjoy building and scaling new initiatives, solving business challenges, and operating with a high degree of ownership and autonomy. Beyond execution, the role requires sound commercial judgement, the ability to align diverse stakeholders, and a proactive approach to turning strategic objectives into measurable outcomes.

Key Responsibilities

• Drive strategic and operational initiatives across multiple business functions

• Work closely with senior leadership to evaluate opportunities, solve business challenges, and drive execution priorities

• Partner closely with business, product, operations, compliance, legal, and technology teams to ensure successful execution of key initiatives

• Translate business objectives and opportunities into actionable plans and measurable outcomes

• Coordinate stakeholders across internal teams and external partners, including financial institutions, payment providers, technology vendors, and ecosystem partners

• Support the launch and scaling of new products, services, partnerships, and market initiatives

• Support the evaluation, development, and commercialization of new products, services, and business opportunities

• Identify operational gaps, process inefficiencies, and execution risks, and drive appropriate solutions

• Establish and improve operational frameworks, workflows, and governance processes where required

• Track initiative progress, manage dependencies, and ensure timely delivery against business objectives

• Act as a key driver of outcomes, taking ownership of initiatives from problem identification through execution and delivery

• Prepare materials, updates, and recommendations for leadership discussions and decision-making

What Success Looks Like

The successful candidate will be someone who can bring structure to ambiguity, influence stakeholders across multiple functions, and independently drive initiatives forward. This role is best suited for individuals who enjoy solving business problems, launching new initiatives, and operating with a high degree of autonomy and accountability.

Requirements

• Bachelor's Degree in Business, Finance, Technology, Engineering, or a related discipline

• Experience within fintech, payments, financial infrastructure, digital assets, blockchain, or technology-driven businesses

• Proven experience driving business-critical initiatives involving business, product, operations, compliance, and technology stakeholders

• Strong problem-solving, stakeholder management, and execution capabilities

• Demonstrated ability to operate independently, make sound decisions, and drive initiatives with limited guidance

• Comfortable operating in ambiguous environments with evolving priorities and a high degree of ownership

• Experience supporting the launch, scaling, or commercialization of products, services, or business initiatives

• Experience working directly with senior leadership, business heads, founders, or executive stakeholders would be advantageous

• Strong written and verbal communication skills

• Strong ownership mindset with the ability to balance strategic thinking and hands-on execution

Preferred Experience

Relevant backgrounds may include:

• Founder's Office

• Chief of Staff

• Strategic Initiatives

• Startup Operations

• Payments Strategy

EA Personnel: Sim Ee Targa

EA Reg ID: R1102530

EA Licence No.:24C2359