Temp Call Centre (Financial Institute/ East) #HZO

Duration: 15th June - 14th Sept 2026
Location: Eunos
Salary: $2000
Working Hours: 5 days office hours

Job Scope:

• You will attend to phone enquiries from our customers, effectively maintaining our Contact
• Centre’s high level of accessibility and supporting the preparation and delivery of service requests for customers and distribution partners.
• Attend to enquiries and requests from phone calls in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Work collaboratively as a team to clear all queues in the system promptly.
• Attend all compulsory training sessions and team huddles as scheduled or requested by management to maintain service quality and operational alignment.
• Undertake projects or other responsibilities as assigned

Job Requirements:

• Some customer service/ call centre experience preferred

Interested candidates may apply by submitting their updated resume to [email protected]

Melissa Zhang Zhiqi (Mezzo)
CEI No: R2197564
Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599