Test Program Manager - AML/KYC Bank Compliance Technology Applications

About the Role

We are seeking an experienced Test Program Manager to lead and oversee testing delivery for a large-scale Compliance Technology portfolio, with a focus on AML, KYC, Transaction Monitoring, and Financial Crime applications.

This role is responsible for managing end-to-end testing services across multiple vendors, ensuring testing quality, governance, delivery excellence, and continuous improvement within a complex enterprise banking environment. The successful candidate will work closely with business, technology, infrastructure, security, and external testing partners to drive successful testing outcomes.

Key Responsibilities

• Lead and manage end-to-end testing delivery for Compliance Technology initiatives.
• Oversee day-to-day testing services delivered by external testing vendors.
• Review, provide feedback on, and approve test strategies, test plans, and testing deliverables.
• Ensure alignment with enterprise testing standards, methodologies, governance requirements, and audit expectations.
• Coordinate with stakeholders to manage testing scope, timelines, risks, dependencies, and change impacts.
• Serve as the primary escalation point for testing-related issues and delivery concerns.
• Monitor and report testing progress, quality metrics, SLAs, KPIs, and overall delivery performance.
• Drive planning and coordination of testing activities across multiple projects and workstreams.
• Collaborate with Test Engineering teams to define and implement domain-specific testing requirements.
• Build strong relationships with internal stakeholders and external testing partners to ensure successful delivery.
• Gather stakeholder feedback and identify opportunities for testing transformation, automation, and process improvement.
• Support innovation initiatives including the adoption of modern testing practices and AI/GenAI testing capabilities.

Requirements

Education

• Bachelor's or Master's degree in Computer Science, Computer Engineering, Information Technology, or a related discipline.

Experience

• Minimum 10 years of experience in Test Management, Test Delivery, or a related role within large and complex organizations.
• Proven experience managing end-to-end testing services delivered by multiple vendors.
• Strong experience working within banking, financial services, compliance technology, or financial crime domains.
• Demonstrated success managing enterprise-scale testing programs across Agile, Hybrid Agile, Waterfall, and DevOps environments.
• Experience leading geographically distributed and culturally diverse teams.

Technical & Domain Expertise

AML/KYC & Financial Crime Systems

Strong hands-on knowledge of:

• AML/KYC platforms
• Transaction Monitoring systems
• Financial Crime Compliance applications

Experience with solutions such as:

• NetReveal (Detica)
• Actimize
• Mantas
• Other AML, KYC, sanctions screening, and transaction monitoring platforms

Testing Tools

Experience with one or more of the following:

• HP ALM / Quality Center
• UFT / QTP
• LoadRunner
• Performance Center
• SiteScope
• Tosca
• Selenium
• Jira
• Other enterprise testing and automation tools

Emerging Technologies

• Exposure to AI/GenAI testing approaches, frameworks, and validation methodologies.
• Experience evaluating AI model outputs, maintaining AI testing tools, and supporting quality improvement initiatives is advantageous.

Key Competencies

• Strong stakeholder management and vendor management skills.
• Excellent analytical, problem-solving, and decision-making capabilities.
• Strong understanding of testing governance, quality assurance frameworks, and test lifecycle management.
• Excellent communication, presentation, and relationship management skills.
• High degree of professionalism, integrity, accountability, and teamwork.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• PMP certification.
• ISTQB or equivalent testing certifications.
• Knowledge of Test Maturity Model Integration (TMMi).
• Experience driving testing transformation, automation, and quality engineering initiatives.

Why Join?

• Opportunity to lead testing for mission-critical AML/KYC and Financial Crime technology programs.
• Work within a large-scale, enterprise banking technology environment.
• Collaborate with regional and global stakeholders on strategic transformation initiatives.
• Drive innovation in quality engineering, automation, and AI-enabled testing practices.

Keywords: Test Program Manager, Test Manager, AML, KYC, Financial Crime, Transaction Monitoring, Actimize, Mantas, NetReveal, Compliance Technology, QA Manager, Testing Governance, Vendor Management, Banking Technology, Quality Engineering, GenAI Testing.