Test Program Manager JR23154

Job summary
Test Program Manager role in Singapore Responsible for delivery of testing services for Data Domain projects Overseeing test service providers and ensuring successful delivery
Job seniority: director level and above
Responsibilities
• Overall accountable and responsible for delivery of testing services for Data Domain projects • Managing and overseeing the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing • Working with the testing service providers and other stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery • Coordinating with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits • Ensuring that any changes to the scope of services are communicated to the respective test service providers and the impact is factored into the plan • Engaging with various stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand • Acting as the first point of escalation for any issues raised by stakeholders, testing service providers • Quantifying, managing, tracking and reporting test related statuses, SLA and KPIs, and ensuring that defined testing transformation SLA and KPI targets are met for the portfolio accountable • Driving and collaborating with all stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable • Participating and contributing in forums, as required, to drive testing transformation and innovation • Working closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met • Establishing and maintaining effective working relationships with the Vendor Test Managers/Test Leads for the respective domains • Engaging stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team
Requirements
• Bachelor’s Degree or Master’s degree in computer engineering or related field • Proven working experience in test delivery or equivalent role with at least 10 to 15 years relevant experience in large and complex organisations preferably in the area of Banking and Finance and at least years’ senior manager experience in testing • Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers • Good knowledge in managing data migration projects including conversion testing • Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g., Agile, Hybrid Agile and Waterfall, DevOps • A proven, successful track record of managing shared IT service development and/ or IT Testing Services • Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services • Strong attention to details, excellent analytical and problem solving skills • Experience in managing multiple external testing service providers • Experience in managing multi-cultural, diverse, direct and virtual teams • Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Selenium, JIRA etc. • Must display a high level of professional judgment, commitment, integrity, and teamwork • Excellent client facing, internal communications, written and verbal communication skills • Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred