Eunos
9am - 6pm (Mon - Fri)
Job Summary:
The Claims Associate provides operational and administrative support to the Claims team to ensure the accurate, timely, and efficient handling of claims-related processes. This role is responsible for supporting claim registration, document management, payment administration, and other operational activities to maintain service excellence and meet organizational turnaround standards.
Key Responsibilities:
· Register claims accurately and promptly to ensure timely system updates and proper case tracking.
· Print Letters of Guarantee (LOG), claims documents, and correspondence received via email.
· Scan, organize, and transmit LOG documents to Third-Party Administrators(TPAs) for further processing.
· Ensure timely issuance and dispatch of Explanation of Benefits (EOB)documents to relevant stakeholders.
· Prepare and distribute weekly payment statements to hospitals, healthcare providers, and PMI insurers.
· Monitor and disseminate CPF rejection notifications promptly to Claims Assessors for necessary follow-up actions.
· Maintain accurate records and ensure proper filing and documentation of claims-related information.
· Perform general administrative and operational duties to support the smooth functioning of the Claims Department.
Requirements:
Jessica Nguyen Huynh Thanh Truc
CEI Reg. No. R23113787
EA License No. 99C4599
We regret that only shortlisted candidates will be notified.
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