(7661) Receptionist & Admin

Job summary
The receptionist is the first point of contact for visitors, clients, and employees, providing excellent customer service. Responsibilities include handling incoming calls, managing the reception area, and performing various administrative tasks. Duties also involve providing assistance to walk-in students' needs and clerical duties such as data entry and filing.
Job seniority: entry level
Responsibilities
• Customer Service Duty in a school setting. • Answering phone calls, managing visitors, taking messages, responding to inquiries, and providing general useful information. • Accepting mails/goods on behalf of the school and ensuring prompt routing to recipients. • Maintaining office inventories such as stationery. • Performing printing tasks. • Rendering first-level assistance to walk-in students' needs, including sick & injured students. • Escalating cases to other colleagues in the office immediately if they are beyond superficial cases. • Performing clerical duties such as survey collation, data entry, filing, and minutes-writing. • Completing any other duties as assigned by the school.
Requirements
• Minimally O Levels. • Good communication and inter-personal skills in reception duties, preferably in a school environment. • Good team player with a high level of initiative. • Meticulous and detailed when carrying out tasks. • Proficient in MS Office. • Good customer service skills with 2 years of admin and frontline counter service experience in a school environment. • Knowledge of 1st aid is preferred.
Key Skills Needed
• Good communication and inter-personal skills • Proficient in MS Office • Customer service skills • Admin and frontline counter service experience • Knowledge of 1st aid preferred