ACADEMIC ADMIN SUPPORT

Job Responsibilities

We are looking for a responsible and organised individual to support student administration and attendance operations.

Key Duties:

1. Attendance Management

· Prepare attendance sheets for in-house courses and External Degree Programmes (EDP).

· Update student attendance records in the School Management System (SMS).

· Prepare attendance sheets for makeup classes.

2. Compliance & Reporting

· Prepare and submit monthly attendance reports to the Immigration & Checkpoints Authority (ICA).

· Monitor low attendance cases and issue warning letters.

· Send official emails to students regarding attendance concerns.

· Maintain proper records of all notifications and reports.

3. Leave & Absenteeism Administration

· Process online leave applications for medical or urgent leave.

· Review leave applications and reports.

· Seek management approval for exceptional leave requests.

· Prepare monthly leave reports for management review.

· Monitor absenteeism and follow up with students.

4. Student Support

· Handle student enquiries related to attendance, leave matters, and exam eligibility.

· Provide Mandarin language support for students when required.

· Assist students under provisional expulsion with appeal documentation.

· Provide basic counselling and student guidance when needed.

5. Examination Support

· Check students’ exam eligibility at the end of each module.

· Inform the Exam Department and relevant staff of eligibility status.

· Assist with invigilation during examinations.

· Follow up with students on examination matters.

6. Administrative Duties

· Retrieve student files and complete necessary documentation for final expulsion cases.