Account Handler (Marine Insurance Broking)

Responsibilities

As an Account Handler, you will play a key support role within the Broking Department. Working closely under the guidance of Account Managers and Senior Brokers, you will coordinate documentation, maintain accurate records, manage administrative workflows, and ensure smooth and timely servicing of client and insurer requirements.

This role is critical to maintaining high technical accuracy, compliance, and operational efficiency in the broking process.

Primary responsibilities include, but are not limited to:

• Prepare essential broking documentation, including quotations, placement slips, schedules, cover notes, endorsements, addenda, draft policies, and debit/credit notes.
• Submit documents to broking support staff, insurers, and clients, ensuring completeness and accuracy.
• Monitor clients’ statements of accounts and maintain timely updates in internal systems.
• Process, code, sort and distribute incoming correspondence related to Marine Insurance business.
• Maintain filing discipline, including tracking, updating, storing, and retrieving documents asrequired.
• Input marine underwriting data into internal systems with accuracy and consistency.
• Provide administrative and operational backup for colleagues during absences.
• Perform ad‑hoc administrative tasks as assigned.

Education & Experience

• Diploma and/or Degree in Business, Maritime Studies, Insurance, or related fields.
• Prior experience in an insurance broking environment is advantageous.
• Fresh graduates with strong interest in marine insurance are welcome to apply.

Skills & Competencies

• Basic understanding of general insurance concepts; marine insurance knowledge is an advantage.
• Ability to read, verify and organise insurance documentation with a high degree of accuracy.
• Proficiency in Microsoft Office 365 (Excel, Word, Outlook) with strong documentation and formatting skills.
• Strong attention to detail and commitment to error‑free work.
• Good organisation and time-management skills; able to follow structured workflows and manage multiple tasks.
• Ability to maintain updated, well-organised digital and physical files in line with internal procedures.
• Clear written and verbal communication skills.
• Ability to work collaboratively within a team and take instructions effectively.
• Professional and polite engagement with internal stakeholders and external counterparts.
• A disciplined and methodical approach to routine tasks.
• High sense of responsibility, reliability, and confidentiality.
• Ability to work under pressure in a fast-paced environment.
• Positive attitude, willingness to learn, and adaptability.

What We Offer

• Career development opportunities within the broking and marine insurance sector.
• Inclusive, supportive, and collaborative workplace culture where every team member is valued.
• Comprehensive employee benefits, including medical insurance, wellness initiatives, and annual leave.
• A five‑day work week.
• Flexible work arrangements.
• Performance-based bonus and career development opportunities.

How To Apply

Please apply via MyCareersFuture or send your CV to [email protected].

Equal Opportunity Statement

Cambiaso Risso is an Equal Opportunity Employer committed to diversity and inclusion.