Admin Assistant

Job Summary

We are seeking a responsible and detail-oriented Admin Assistant to support daily administrative operations, prepare quotations, respond to customer enquiries, and deliver excellent customer service.

Responsibilities

• Perform office administrative and invoicing tasks to support daily operations efficiently
• Prepare and issue accurate quotations promptly to facilitate sales processes
• Respond professionally and timely to customer enquiries via phone, email, and messaging platforms
• Provide excellent customer support by following up on customer requests and resolving issues
• Coordinate with internal teams to ensure smooth order processing and timely service delivery
• Maintain accurate and organized customer records, quotations, and documentation
• Assist with scheduling, filing, data entry, and other administrative duties to support team functions
• Prepare reports and complete additional tasks as assigned by management

Preferred competencies and qualifications

• Minimum Diploma in any discipline
• Previous experience in administration, sales support, or customer service
• Proficient in Microsoft Office applications
• Strong communication and interpersonal skills demonstrated through effective customer interactions
• Strong organizational skills with attention to detail to manage multiple tasks and deadlines
• Ability to multitask, prioritize work, and meet deadlines independently and collaboratively
• Positive attitude and customer-oriented approach
• Comfortable working in an SME environment

Work Week:
5 days / 5.5 days