Admin Support Executive

About THIB
At TH Insurance Brokers (THIB), we provide personalized and reliable insurance solutions while delivering proactive risk guidance to our clients. Our people‑first culture values putting both our clients and our people at the heart of everything we do - fostering a culture built on trust, collaboration, and continuous learning.

You’ll join a supportive team where hands‑on training and growth opportunities are part of how we help you succeed. As our Admin Support Executive, you will play a pivotal role in overseeing and executing our HR, marketing, operations, and compliance functions, ensuring the smooth and efficient running of our business and office.

Your Role
The Admin Support Executive role is focused on the "Client-to-Insurer" workflow, ensuring that policies are processed accurately and on time - enabling the team to deliver seamless client service.

Key Responsibilities

• Quotation Support: Liaising with various general insurance underwriters to secure competitive terms for clients across lines like Motor, Travel, Property, and Maid insurance.

• Policy Processing: Managing the issuance of Cover Notes and Policies, ensuring all data entered into the Broker Management System (BMS) matches the insurer's records.

• Renewal Management: Proactively tracking upcoming policy renewals to ensure clients do not experience a gap in coverage.

• Document Management: Maintaining a clean digital filing system for all client communications and policy schedules, vital for "Contract Certainty."

Key Requirements

• Administrative experience - preferably in insurance or financial services sector.
• Basic knowledge of insurance regulatory and compliance requirements would be an advantage or willingness to acquire the relevant knowledge.
• Strong organizational and multitasking abilities, with meticulous attention to detail.
• Excellent communication skills, both written and verbal.
• Proficient in Microsoft Office and comfortable with digital office systems.
• Proactive, solution-oriented, and able to work independently in a fast-paced environment.
• Professional and able to handle confidential information with discretion.