Administration & Operations Executive - WCAN

Responsibilities:

• Manage confidential student and assessment data in the student and learning management systems.
• Prepare and coordinate all assessments, including quizzes, class tests, and exams, ensuring proper planning and documentation.
• Liaise with faculty and module leaders to review and finalize assessment materials before administration.
• Plan and allocate resources, including booking venues and assigning staff for assessment support.
• Maintain accurate assessment schedules and ensure all materials are prepared for on-campus or online assessments.
• Brief and coordinate staff to ensure smooth administration of assessments.
• Oversee the conduct of assessments, ensuring procedures are followed and addressing any issues that arise.
• Manage post-assessment processes, including tracking marking timelines, liaising with faculty for moderation, and updating student records.
• Prepare and coordinate meetings with relevant boards or committees, ensuring all required documentation is complete.
• Handle assessment-related administrative tasks, procurement, and finance matters according to timelines.
• Support the launch of new programs by planning initial assessments and drafting operational workflows.
• Liaise with internal and external stakeholders to establish clear processes and timelines for assessments.
• Coordinate with outsourced partners to monitor and track operational processes.
• Assign and deploy staff for online and on-campus assessment support.
• Perform any other duties as assigned by the reporting officer.

Qualifications:

• Bachelor’s degree in any field.
• 1–2 years of relevant experience is a plus; entry-level candidates are welcome to apply.
• Experience in examination management, academic operations, or a similar administrative environment is preferred.
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills to liaise effectively with various stakeholders.
• Detail-oriented with the ability to maintain accurate records.
• Capable of prioritizing workload and meeting deadlines.
• Able to work under pressure during peak assessment periods.
• Willing to work 1–2 hours beyond regular working hours on weekdays or Saturdays when requested.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

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EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070