Administrative Assistant (Operations)

Company: Electify Pte. Ltd.
Location: Central Singapore
Employment type: Full-time
Salary: S$2,300–S$2,800 per month
Reporting to: Head of Operations

About Electify

Electify provides secure and reliable online voting solutions for organisations conducting elections, ballots, and other formal voting processes.

We are looking for an organised and dependable Administrative Assistant to support the operational delivery of elections conducted through our platform.

About the Role

This is a new headcount due to company growth and expansion.

The role is an entry-level, primarily internal role focused on the administrative work required to prepare, support, and complete online elections.

You will work closely with our operations team and Australian partners to process election information, enter and verify data, respond to routine support enquiries, and prepare templated reports. You will generally not be required to communicate directly with clients.

Previous experience in elections or voting technology is not required. Training will be provided.

Key Responsibilities

• Process and organise election information and voter data received from our partners
• Enter, update, and verify data within the Electify platform
• Assist with setting up elections in accordance with client instructions and operating procedures
• Check election details for completeness and accuracy
• Provide Level 1 (L1) operational support to voters and other platform users
• Troubleshoot routine access and platform-related issues using established procedures
• Escalate technical or unusual issues to the appropriate team member
• Monitor active elections and support routine operational activities
• Prepare templated reports and other documentation after elections/votes conclude
• Maintain accurate election records and handle all information securely and confidentially
• Support other administrative tasks directly related to election operations

What We’re Looking For

• Comfortable working fully in an English-speaking environment (all instructions and communications - both internal and external, including operational - are conducted in English)
• Strong attention to detail and a careful approach to data entry
• Comfortable using computers, spreadsheets, email, and online systems
• Able to follow documented procedures accurately and consistently
• Clear and professional communication skills
• Organised, dependable, and willing to learn
• Comfortable asking questions and escalating issues when necessary
• Able to handle and manage confidential and sensitive information responsibly

Qualifications and Experience

• Fluent spoken and written English, as the role involves regular communication with our Australian partners and platform users
• Trustworthy and discreet, with the ability to handle confidential and sensitive information responsibly.
• Basic proficiency in Microsoft Word, Excel, and Outlook
• Previous administrative, data-entry, operations, or customer-support experience would be helpful but is not required
• Fresh graduates and applicants returning to the workforce after a career break are welcome to apply

What We Offer

• Monthly salary of S$2,300–S$2,800, depending on experience and suitability
• 20 days' annual leave
• Full training in Electify’s platform and election procedures
• Regular working hours from Monday to Friday (in-office; flexibility for remote work after probation)
• Opportunities to develop skills in operations, technology, and customer support
• Opportunities for professional development and career progression as Electify continues to grow
• A collaborative and respectful working environment

Electify is an equal opportunity employer committed to providing an inclusive, respectful, and safe workplace. We welcome applicants from all backgrounds and do not tolerate discrimination, harassment, bullying, or other inappropriate workplace conduct. Employment decisions are based on merit, suitability for the role, and legitimate business requirements. While we will endeavour to respond to all applications, shortlisted applicants will be prioritised.

NOTE: You must already possess, and be able to maintain, the legal right to work for Electify in Singapore without current or future visa sponsorship. Electify is unable to sponsor, transfer, or renew a work visa for this position.

Due to the nature of our work, any offer of employment will be conditional upon the successful completion of a background check appropriate to the role.