Administrative Executive [Case Processing Up to $2,760 per month]

Administrative Executive [Case Processing| Up to $2,760 per month]

We are looking for a detail-oriented and service-minded individual to support case administration, public enquiries, and application processing in a structured office environment. This role is suitable for candidates who are comfortable handling documentation, following up on cases, and communicating with members of the public and internal stakeholders.

Key Responsibilities

• In this role, you will assist with frontline counter support and follow up on telephone enquiries relating to application and administrative processes.
• You will help members of the public with general guidance on application-related matters and ensure that cases, records, and assigned tasks are processed accurately within required timelines.
• You will also support the processing of a high volume of system-submitted applications, monitor scheduled sessions and case lists, follow up on required directions or approvals, and update relevant parties on upcoming appointments or sessions through the appropriate channels.
• Other duties include supporting records management, maintaining proper documentation, and assisting with general administrative tasks as assigned.

Requirements

• Candidates should have at least 1 to 2 years of relevant working experience in administration, operations support, customer service, case processing, or a similar role.
• Good written and verbal communication skills are important, as the role involves handling enquiries and liaising with different stakeholders.
• The ideal candidate should be organised, responsible, able to work independently, and comfortable managing tasks within fixed timelines. Candidates should also be able to work well in a team and remain calm when handling time-sensitive or high-volume work.

Working Arrangement

• This is a 12-month contract role
• Working hours are Monday to Thursday, 8.30am to 6.00pm, and Friday, 8.30am to 5.30pm.
• Nearest MRT Station is Chinatown MRT Station and Clarke Quay MRT Station.

Salary

Salary is up to $2,760 per month, depending on experience and suitability.

Suitable For

This role may be suitable for candidates with experience in administrative support, case coordination, document processing, public-facing support, registry operations, or customer service administration.

Suitable candidates who are organised, service-oriented, and comfortable working in a structured, deadline-driven environment are welcome to apply.

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BGC Group Pte Ltd- Outsourcing Division

EA Licence No. 05C3053

Successful applicants will be employed by BGC Group and assigned to our client’s project under a contract arrangement.