Assistant Manager / Executive – Operations

Roles and Responsibilities:

• Lead daily centre operations, including facility upkeep, inventory, and vendor management.
• Manage staff scheduling, onboarding, and offboarding.
• Plan and execute program schedules, centre events (e.g., holiday programs, student welfare, team bonding), and other projects.
• Develop and implement strategies to drive sales, marketing, and operational efficiency.
• Oversee documentation, management systems, and compliance.
• Provide revenue reports and performance insights to senior management.
• Handle enquiries, including calls, WhatsApp, bookings, student enrolment, and payment collection.

Key Skills:

• Strong organizational and problem-solving skills with the ability to multitask.
• Proficiency in administrative processes and documentation.
• Detail-oriented with a proactive approach to workflow optimization.
• Strong communication and interpersonal skills to effectively handle clients.

Work Schedule:

• Full-time, 5 days a week at Novena Branch.
• Fixed schedule requiring the ability to work on weekends.