Beauty Supervisor

Key Responsibilities

• Operations & Financial Management:

  • Oversee daily store operations to ensure smooth and efficient workflows.

  • Drive revenue growth and optimize operating costs to consistently meet or exceed financial targets.

  • Manage inventory control, place timely orders for retail and professional supplies, and oversee client databases and appointment scheduling.

  • Manage contract laborers, payroll, and staff schedules.

• Team Leadership & Development:

  • Lead the full employee lifecycle, including hiring, onboarding, training, motivating, evaluating, and directing staff.

  • Conduct interviews and onboard top-tier talent to strengthen the team.

• Facility & Ambiance Maintenance:

  • Ensure the facility maintains a high standard of tidiness, cleanliness, and hygiene.

  • Guarantee that all beauty equipment is in safe, optimal working order.

  • Cultivate a tranquil, aesthetically appealing, and relaxing atmosphere that aligns with our brand's luxury and wellness standards.

• Customer Experience:

  • Uphold the highest standards of customer service, handling client inquiries and feedback promptly and professionally.

Requirements

• Experience: Minimum 5 years of proven, relevant working experience within the beauty or wellness industry.

• Leadership: Strong leadership, interpersonal, and team management skills with a track record of driving performance.

• Industry Knowledge: Deeply up-to-date with current cosmetic trends, beauty treatments, and makeup products.

• Soft Skills: Exceptional customer service abilities and conflict-resolution skills.

• Professionalism: Maintain a polished, professional appearance aligned with industry standards.